GPM Global · Policy Document · Updated March 10, 2025

Refund and Cancellation Policy

GPM is committed to delivering high-quality products and services. If you are not fully satisfied with your purchase, this policy explains your options, the timelines that apply, and how to contact us for assistance.

1. Refund Eligibility

You may request a refund for eligible products within seven (7) days of purchase by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. with your order details. Due to the nature of our digital products and services, refunds are only available within this window.

Refunds are processed within 5–10 business days of the original payment method being charged.
After seven (7) days, all sales are considered final and no refund will be issued.
Refund requests must include your name, order number, and the reason for the request.

2. Non-Refundable Items

The following items are non-refundable under any circumstances:

Downloaded Digital Products Once a product has been downloaded, it cannot be returned or refunded. This applies to all PDF standards, templates, guides, and other downloadable resources.
Courses and Exams Refunds are not available once a course has been accessed or an exam has been started. If you have purchased a course or exam and have not yet accessed it, please contact us promptly — we may be able to assist.

3. Monthly Recurring Ambassadorships

Monthly GPM Ambassador subscriptions can be canceled at any time with no cancellation fee. To cancel your subscription:

1 Log in to your account at gpmambassadors.org.
2 Navigate to the subscription section of your account settings.
3 Select the option to cancel your subscription.

Your subscription will remain active until the end of the current billing cycle. No further charges will be made after cancellation is confirmed.

4. Cancellations Before Download

If your product has not yet been downloaded, you may cancel your order by contacting us immediately at This email address is being protected from spambots. You need JavaScript enabled to view it.. Please include your order number and contact details so we can process your cancellation promptly.

Contact Us

For refund requests, cancellations, or questions about this policy, contact GPM directly:

Address GPM Global · 41502 Orianna Lane, Novi, MI 48385, USA
Email This email address is being protected from spambots. You need JavaScript enabled to view it.
Support This email address is being protected from spambots. You need JavaScript enabled to view it.

GPM Global · Refund and Cancellation Policy · Updated March 10, 2025