Perspectives · ESG

Unilever’s Sustainability Shift: A Maturing of the Movement, and a Call to Action for All Organizations

Dr. Joel Carboni September 5, 2024
I have always viewed Unilever as a foundational North Star organization in terms of example setting in sustainability. Recently, they made headlines for revising some of its ambitious environmental commitments. For some, this move signaled retreat in the face of mounting anti-ESG pressures, leading to a chorus of criticism. But I see it differently. Unilever’s shift is not a step back; rather, it is a reflection of sustainability maturing into something more pragmatic and focused. And there’s an important message here for all organizations: this evolution is necessary, and it is time for others to reassess their approach too. I want to begin by acknowledging that sustainability is not a fixed destination—it’s a constantly evolving journey. Unilever’s original targets, like achieving 100% reusable, recyclable, or compostable packaging by 2025, were revolutionary at the time. These bold commitments set a new standard and helped ignite the sustainability movement across industries. But real sustainability isn’t about lofty promises—it’s about making continuous, measurable progress. And when the complexities of achieving these goals became apparent, Unilever responded by adapting. That is not failure. That is learning.

What this means to everyone else

For other organizations watching this unfold, there is a critical takeaway: sustainability efforts must balance ambition with realism. If we only set goals to gain attention or appease stakeholders, we run the risk of setting ourselves up for failure. We need to aim high, yes, but we also need to ensure that our efforts are grounded in practical action and that we’re prepared to pivot when necessary. Unilever’s shift from 2025 to 2030 for rigid packaging and 2035 for flexible packaging demonstrates this exact kind of practical thinking. It’s about prioritizing what can realistically be achieved while still pushing for progress. Now, some may argue that adjusting these goals represents a retreat or a reaction to the growing backlash against ESG initiatives. But let’s take a step back. Unilever’s move is a reminder that sustainability cannot—and should not—be a race to see who can set the most aggressive targets. The real race is to make the most impact. And making that impact requires aligning sustainability goals with the capabilities, technologies, and infrastructures available today. This doesn’t mean we abandon ambition—it means we build smarter, stronger pathways toward it.

This message is particularly relevant for other organizations grappling with their own sustainability commitments. It’s time to recognize that sustainability isn’t about winning a public relations contest or earning quick wins. It’s about staying the course over the long term, even when that course needs to change. Just as Unilever has recalibrated its targets, other companies should take a close look at their own sustainability roadmaps. Are they set up for real, sustainable progress? Or are they chasing goals that look good on paper but might be unattainable? This recalibration by Unilever also underscores a broader lesson: sustainability is a shared responsibility. No single organization can solve the world’s environmental and social challenges on its own. Corporations, governments, policymakers, and consumers all have roles to play. What Unilever is doing should serve as a call to action for other organizations to reflect on how they engage with sustainability—not just in terms of what they can control but in terms of how they collaborate with others. We are all part of a much larger system, and progress requires all of us to play our part.

This is what I see

I’ve spent decades advocating for a systems-thinking approach to sustainability, and this moment shows why that perspective is more critical than ever. Sustainability cannot be viewed as an isolated set of initiatives within a company. It needs to be embedded in every aspect of how we do business, from supply chains to product design to project delivery to community engagement. And this means being transparent about the challenges along the way, just as Unilever has been. In my view, transparency and honesty build the kind of trust that drives real change. Organizations should not fear admitting when they need to revise their targets—in fact, that honesty is the very thing that can keep the sustainability movement moving forward. For businesses, this shift represents an opportunity to engage in a deeper conversation about what sustainability truly means. It’s time to move past the era of Big Hairy Audacious Goals (BHAGs) and into an era of measurable, accountable, and actionable sustainability. Setting aggressive goals has its place, but we need to remember that those goals are a means to an end, not an end in themselves. The climate crisis, the resource challenges, and the social inequities we face demand that we focus on real-world solutions that deliver meaningful impact. So what does this mean for organizations everywhere? It means rethinking how sustainability is approached. It means setting goals that are bold but achievable, adapting to new realities, and collaborating across sectors to ensure that we’re all pushing in the same direction. It also means embracing transparency. The companies that succeed in sustainability over the long term will be the ones that are honest about their challenges, adaptive in their strategies, and relentless in their pursuit of progress—even when that progress requires recalibrating along the way.

Final thought

Unilever’s shift marks a turning point in how we think about corporate sustainability. It’s not a sign that sustainability is slowing down. If anything, it’s a signal that the movement is maturing—graduating from the idealistic phase into one where real, systemic change can happen. Other companies would do well to take note. The future of sustainability is not about who can promise the most; it’s about who can deliver lasting, impactful results. And the time to start delivering is now.
ESG Leadership Sustainable Business